Many thanks for dealing with my enquiries regarding my booking so efficiently. Such good service means that I, or my friends , will not hesitate to use the VFamilyTravel.com booking system in the future.

I recently stayed at a hotel in Ho Chi Minh City I pre-paid through VFamilyTravel.com. Upon my arrival I realized I utilized the wrong date. I was one date off due to my confusion of which date to use when booking. I contacted your customer service and the representative was polite and helpful. She worked on the matter and had things resolved within 2 hours. I was in Vietnam with limited means of communication. Your other rep from the Customer Support Team emailed me to let me know all was resolved. Thanks for the positive experience.

I am a frequent traveler and I was involved in booking hotels and airline tickets online since last 3 years but it was my first experience with MINMAXTRAVEL.COM and I can easily say: I will never think of changing my hotel booking source, as far as you provide the same service to your clients.
I had done my booking and as usual, I was afraid of putting my credit card in risk while booking through a new hotel booking website online, But when I received a call from your company, and I felt these professional tips of satisfying customer, and after that the follow ups!!!! I can say: IT WAS A BIG WOOOW TO ME. I did like the concern, the follow up, and the complete customer service.

It was my first impression with MINMAXTRAVEL.COM and first impression is the last impression!!!

Reservation went smoothly, at check-in we received a 2 bedroom appt at no additional charge. We are very pleased with your service.

I would like to thank you for the efforts and for understanding the situation. We will surely book many new holidays from minmaxtravel.com because of the great service!

We stayed at the Silk Path hotel in Hanoi from 22/5/2010 to 29/12/2010 and it was fantastic!!! Thank you for getting us such a good room rate for our stay.